fb77s Privacy Policy — How We Handle Your Data

📋 Introduction

This Privacy Policy ("Policy") describes how fb77s ("we", "us", "the Platform") collects, uses, stores, and protects personal information provided by players ("you", "User") when accessing or using the fb77s online casino and sportsbook platform at fb77s.pro. This Policy applies to all users of the platform, including registered account holders and visitors who browse without registering.

By registering an account or using the fb77s platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree to this Policy, you must not use the fb77s platform. This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the platform.

🔑 Privacy at a Glance

The following cards summarise fb77s's core privacy commitments. Please read the full sections below for complete details.

📥 Information We Collect

fb77s collects personal information from you in the following categories. Collection is limited to what is necessary to operate the platform, comply with applicable legal obligations, and deliver a safe gaming experience:

fb77s does not collect sensitive personal data such as biometric data, health information, racial or ethnic origin, political opinions, or religious beliefs. If you voluntarily provide any such information (for example, in a support message), it will be used only for the purpose of resolving your inquiry and will not be stored as part of your player profile.

⚙️ How We Use Your Information

fb77s uses the personal information it collects for the following specific purposes. We process your data only when there is a lawful basis for doing so — typically because it is necessary to perform the contract between you and fb77s, to comply with a legal obligation, or because we have a legitimate interest in operating a safe and compliant platform:

• Account creation and management: To register your account, verify your identity, maintain your account settings, and communicate account-related updates to you.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer in BDT; to maintain transaction records as required by applicable financial regulations.
• Platform security and fraud prevention: To monitor accounts for suspicious activity, detect and prevent unauthorised access, money laundering, and bonus abuse, and to protect the integrity of our games and payment systems.
• Responsible gaming compliance: To enforce the 21+ age restriction, apply self-exclusion requests, monitor gaming patterns that may indicate problem gambling, and fulfil our responsible gaming obligations.
• Customer support: To respond to your support inquiries, resolve disputes, and maintain records of communications for quality assurance and compliance purposes.
• Platform improvement: To analyse usage patterns, game performance data, and player feedback in aggregate (non-identifiable) form to improve the platform's features, game selection, and overall user experience.

fb77s does not use your personal data for automated individual decision-making in a way that produces legal or similarly significant effects on you without human review. Responsible gaming flags and fraud alerts are reviewed by the fb77s support team before any account action is taken.

🤝 Sharing Your Information

fb77s does not sell, rent, or trade your personal information. We may share your data with the following categories of third parties, strictly limited to what is necessary for the purposes described in this Policy:

• Game technology providers (e.g., Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt): These providers supply the games and live casino infrastructure. Game session data is processed by the relevant provider during gameplay. These providers operate under their own data protection standards, which are contractually required to meet equivalent safeguards.
• Payment processors (e.g., bKash, Nagad, Rocket, Upay, and banking partners): Transaction data is shared with the relevant payment service provider to the extent necessary to process your deposit or withdrawal request. fb77s does not store full financial account credentials on its own servers.
• Identity verification and KYC services: Where applicable, identity documentation provided for KYC verification may be processed by a third-party verification service. These services are bound by confidentiality obligations and may only use your data for the specific purpose of verification.
• Legal and regulatory authorities: fb77s may disclose personal information to law enforcement, regulatory bodies, or other governmental authorities where required by applicable law or where we reasonably believe that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

💳 Payment Data and Financial Privacy

All financial transactions on fb77s are denominated in Bangladeshi Taka (BDT) and processed through Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay, as well as supported bank transfer channels. When you make a deposit or submit a withdrawal request, fb77s transmits the minimum required transaction data to the relevant payment service provider over an SSL-encrypted connection. fb77s does not store full mobile wallet PINs, bank account passwords, or card verification values (CVV) on its own infrastructure.

Transaction records — including deposit amounts, withdrawal requests, and associated timestamps — are retained by fb77s in accordance with our data retention obligations. Players may request a summary of their transaction history at any time by contacting the fb77s support team. All transaction records are stored in BDT.

🍪 Cookies and Tracking Technologies

fb77s uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow the platform to remember your session, preferences, and activity. The following categories of cookies are used on fb77s.pro:

• Essential cookies: Required for the platform to function correctly. These include session management cookies that keep you logged in, security tokens, and language preference cookies. Essential cookies cannot be disabled without breaking core platform functionality.
• Analytical cookies: Used to collect aggregated, anonymised data about how players navigate and use the platform. This data is used to identify areas for improvement and to optimise the platform's performance on Bangladeshi mobile networks and devices.
• Functional cookies: Used to remember your platform preferences such as selected language, responsible gaming settings, and display preferences, so that you do not need to reconfigure them on each visit.

You may manage or delete cookies through your browser's settings at any time. Please note that disabling essential cookies may prevent certain features of the fb77s platform from functioning correctly. fb77s does not use third-party advertising or retargeting cookies.

🗓️ Data Retention

fb77s retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account and identity data is retained for the duration of the active account relationship plus a minimum period thereafter as required by financial record-keeping obligations; transaction data is retained for a minimum of five years from the date of the transaction in accordance with anti-money laundering record-keeping requirements; communication and support records are retained for a minimum of two years from the date of the last interaction.

When personal data is no longer required, fb77s will securely delete or anonymise it so that it can no longer be associated with you as an individual. Players who close their accounts may request confirmation of data deletion, subject to applicable legal retention obligations that require certain data to be retained for defined periods even after account closure.

🛡️ Data Security

fb77s implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the fb77s platform; secure server infrastructure with access controls restricted to authorised personnel; regular security audits and vulnerability assessments; and internal data access policies that restrict staff access to personal data on a need-to-know basis.

While fb77s takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, fb77s will take prompt action to contain the incident and will notify affected players in accordance with our obligations under applicable law.

✅ Your Privacy Rights

As a player on the fb77s platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the fb77s support team at [email protected] with your registered account details:

• Right of access: You may request a copy of the personal data fb77s holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to rectification: If you believe any personal data fb77s holds about you is inaccurate or incomplete, you may request that it be corrected. Account name and contact number updates can also be requested through the support team.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal data retention obligations. Note that certain data (e.g., transaction records) must be retained by law for defined periods and cannot be deleted on request.
• Right to restrict processing: In certain circumstances (for example, where you contest the accuracy of data or where processing is unlawful but you do not wish the data erased), you may request that fb77s restrict its processing of your personal data.
• Right to lodge a complaint: If you are not satisfied with fb77s's response to a privacy request, or if you believe your data is being processed unlawfully, you may escalate the matter by contacting the fb77s support team with a formal written complaint.

fb77s aims to respond to all privacy-related requests within 15 business days of receipt. Where a request is complex or where a large volume of requests has been received, fb77s may extend this period by a further 15 business days, in which case we will notify you of the extension and the reasons for it.

👶 Children's Privacy

fb77s is strictly an adult platform. Access to the platform is limited to persons aged 21 years and above. fb77s does not knowingly collect, store, or process personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal data to fb77s, please contact our support team immediately at [email protected]. We will investigate and, if confirmed, will promptly close the account and delete all associated personal data.

🔗 Third-Party Links and Services

The fb77s platform may display references to or information about third-party game providers and payment services. This Privacy Policy applies solely to personal data collected and processed by fb77s through fb77s.pro. It does not extend to any third-party websites, applications, or services that may be referenced in platform content. fb77s is not responsible for the privacy practices of third-party game providers, payment processors, or any other external service. Players are encouraged to review the privacy policies of any third-party service they interact with independently of the fb77s platform.

📌 Changes to This Privacy Policy

fb77s reserves the right to update or amend this Privacy Policy at any time. Material changes — for example, changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — will be communicated to registered players via the mobile number associated with their account or through a prominent notice on the platform prior to the change taking effect.

Your continued use of the fb77s platform following any update to this Privacy Policy constitutes your acceptance of the revised Policy. The current version of this Privacy Policy is always available at fb77s.pro/privacy-policy, and the "Last updated" date at the top of this page indicates when the most recent revision was made.

✉️ Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way fb77s handles your personal information, please contact the fb77s support team. Our support team is available 24 hours a day, 7 days a week, and will respond to all privacy-related inquiries within 15 business days.

Email (plain text, not a link): [email protected]